2010 Persimmon Homes Blog

Archive for January 2011

I read an interesting (and I felt typical) view of the problems with buying a new home from Charles Church at the Charles Church and Persimmon Homes Owners Forum.

Definately get everything in writing, and then from our experience expect a lengthy fight trying to get them to honour. For the things you don’t have in writing it might be best to chalk those up to experience, having seen first hand what Charles Church spoken ‘word’ is worth.

We see quality of contruction and customer service as the biggest and continuing problems with Charles Church. We found poor customer service and low quality of workmanship to be a repreated theme throughout our years trying to persuade Charles Church to do the right thing and honour their warranty.


One internet site, titled ‘Charles Church Sucks’ , lists issues with a new home from Charles Church, with the site poster stating problems ‘left me disillusioned and furious’. His advice was to ‘think twice’ before buying a new home from Charles Church.

We can fully relate to the upset Charles Church quality problems and poor customer service have caused us to feel. How many years before the simple and complicated problems they left are fixed. From a simple leak to the major work they need to undertake, years have passed and progress is very tardy, if even existent.


  • Bob: Perhaps the New Home Builders are enjoying the econmic climate a bit TOO MUCH :(
  • M. Farley: Walked around a new Charles Church Show Home last week, and found same issues discussed above, noisy bouncy floors. when will they fix this? From read
  • Debbie Brown: Neat idea! Can't beat something that makes cake easier to eat and carry.