2010 Persimmon Homes Blog

Still No Customer Service

Posted on: May 23, 2010

We still wait on Charles Church customer service to fix our new home. We wonder if some areas of the country with Persimmon Homes or Charles Church, are worse than others. Is Scotland doing better than Cornwall, is Hampshire doing better than York.


2 Responses to "Still No Customer Service"

I have chased them several times regarding marking the car park out for my apartment block and I am going round in circles, I have been pleased with the build quality but the after care sales is very poor

Keep chasing, and be sure to keep written records. Make notes for all telephone calls – date, time, number called, person spoke to, key points. Good luck!!

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  • None
  • Bob: Perhaps the New Home Builders are enjoying the econmic climate a bit TOO MUCH :(
  • M. Farley: Walked around a new Charles Church Show Home last week, and found same issues discussed above, noisy bouncy floors. when will they fix this? From read
  • Debbie Brown: Neat idea! Can't beat something that makes cake easier to eat and carry.
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