2010 Persimmon Homes Blog

Archive for November 2009

Will it ever get better? Will Charles Church ever stop making the same mistakes over and over again? Will Charles Church ever be open and transparent in handling construction faults, snagging and customer care?

Will Charles Church even fix a leak within the 2 year warranty period? Or how about within 3.5 years of reporting a fault?

Come on Charles Church, you can do a lot better, in fact you need to do a lot better, this is not good enough, and it hasn’t been good enough for a decade!


Persimmon Homes may be happy to see customers returning to the housing market, but for us (a customer of Charles Church, part of the Persimmon Groups) we wonder when (after 3.5 years) the builder might return to exisitng customers to fix the faults with our homes . . . some dangerous, some not, some minor, some very serious and structural in nature, some a risk to health and safety . . . but what do they care, not a lot I feel.

JJI Joists and Persimmon Homes try more groundbreaking ideas at Persimmons Blyth Development.

But when the floor joist experiements, semi-engineered floor joists designed and installed to lowest specification (as close to Serviceability Index 1.0 as they can get) have failed, and the same problem with upstairs flooring continues with noisey, creaking, squeaking, unlevel floors.

It’s about time JJI, Persimmon and Charles Church put their hands up and admit the failures and fix the issues . . . rather than building more houses in the same way with the same faults . . . it’s crazy.

Another tale of problems for a Persimmon Homes Owners (Persimmon Groups trades as Charles Church and as Persimmon Homes). Their story is typical of the issues and problems other home owners tell me about with Persimmon Homes, faults and snagging on their new home.

Charles Church has been a dreadful experience for us, we wish we had never seen the house, and now we are unable to sell it.

That’s got to be a joke? It’s not a very funny one. But then for the real punchline the NHBC claims to put right anything the builder won’t in the first 2 years . . . yet again another joke surely.

Three and a half years after purchase, originally reported faults are not fixed, they haven’t even been properly investigated. Just lip service, and attempts to show they are doing something, when in fact nothing has happened.

Be aware with a new Persimmon Group plc home of the potential risk to resale if they won’t fix the faults, and your forced to admit them to a future purchaser . . . I wouldn’t expect one’s home to be worth full value in such circumstances.


  • Bob: Perhaps the New Home Builders are enjoying the econmic climate a bit TOO MUCH :(
  • M. Farley: Walked around a new Charles Church Show Home last week, and found same issues discussed above, noisy bouncy floors. when will they fix this? From read
  • Debbie Brown: Neat idea! Can't beat something that makes cake easier to eat and carry.